Terms of Service

1. Who we are, and what you are agreeing to

ZETO is operated by ZETO Group LLC, a Utah limited liability company, 7533 S Center View Ct, Ste R, West Jordan, UT 84084, United States ("ZETO", "we", "us"). You can reach us at support@zeto.app.

These Terms of Service (the "Terms") are a contract between you and ZETO Group LLC covering the ZETO website at zeto.app, the ZETO iPhone and Android apps, and every feature, email and notification we provide (together, the "Service"). By creating an account, by pressing a button that says you agree, or by using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

The Privacy Policy (https://zeto.app/privacy) describes what we collect and how it is used and removed. It is a separate document; nothing in these Terms adds to, narrows or overrides it.

2. What ZETO is — and is not

ZETO is a finder, not a store. We show you listings from the online stores you follow, from eBay, and from other listing sources we add over time, filtered to your sizes. When you want to buy something, we send you to the store's or marketplace's own website or app. Every purchase is made there, with them, on their terms.

We are not the seller, and we are not a party to any purchase. We never take your payment for an item, hold stock, ship, accept returns, or issue refunds for anything bought from a store or marketplace. Prices, taxes, shipping, availability, returns, warranties, product safety, authenticity, and customer service for any item are the responsibility of the store or marketplace that sells it. If something goes wrong with a purchase, your remedy is with the seller, not with ZETO.

We may earn a commission. When you follow a link from ZETO to a store or marketplace and buy something, that store, marketplace or its affiliate network may pay us a commission. It never changes the price you pay. Section 6 explains how we tell you about it.

3. Information on ZETO comes from third parties, is a snapshot, and can be wrong

Please read this section carefully. It limits what you can rely on.

3.1 Where the information comes from. Listings, prices, sale and discount information, sizes and size charts, stock and availability, images, descriptions, shipping details, and store locations are collected from stores' own websites and product feeds, from eBay's developer interface, and from other listing-data providers. ZETO does not create this information and does not independently verify it.

3.2 It is a snapshot. We check each store on a schedule, not continuously. What you see is what a store or marketplace showed us the last time we looked, and we show you when that was where we can. Between our checks, a store can change its price, end a sale, sell out of your size, correct a mistake, or remove the item. A marketplace listing can be bought by someone else, edited or withdrawn at any time. Information we receive can also arrive late, be incomplete, or be wrong at the source, and our systems can misread it.

3.3 THE STORE'S PAGE CONTROLS. WE CANNOT HONOR A DISPLAYED PRICE. THE PRICE, DISCOUNT, AVAILABILITY, SIZE, SHIPPING COST AND EVERY OTHER TERM OF A PURCHASE ARE THE ONES THE STORE OR MARKETPLACE SHOWS YOU ON ITS OWN SITE AT THE MOMENT YOU BUY. ZETO DOES NOT SELL THE ITEM, MAKES NO OFFER TO SELL IT AT ANY PRICE, AND HAS NO ABILITY OR OBLIGATION TO HONOR, MATCH, PROTECT OR REFUND ANY PRICE, DISCOUNT OR AVAILABILITY SHOWN ON ZETO. ALWAYS CHECK THE STORE'S PAGE BEFORE YOU BUY.

3.4 Discounts and reference prices. When we show a percentage off or a struck-through price, it is computed from prices the store itself listed (for example, its own "compare at" or list price) at the time we saw them, and we name the store the figure is based on. It is the store's claim, reported by us, not a promise by ZETO that the item was ever sold at the higher price or that the discount is still available. We do not invent reference prices, countdowns or "only N left" figures; if you see one, it came from the source.

3.5 Automatically generated information. Some of what ZETO shows — which listings match a product, category and attribute labels, and size and fit predictions — is produced by automated systems, including machine-learning models. It can be wrong. Treat it as a suggestion, not a fact.

3.6 Coverage changes. Which stores and marketplaces we cover, and how often we check them, can change at any time without notice, including because a store asks us to stop, blocks automated access, changes its site, or ends an affiliate relationship. We do not promise that any store, item, size or listing will be shown, or continue to be shown.

4. Watches and notifications

4.1 What a watch is. A watch asks ZETO to tell you when something about an item changes — for example a price drop, or your size coming back into stock. A watch is scoped to your size where the item has sizes.

4.2 What a watch is not. A watch is not a reservation, a hold, a price guarantee, price protection or price matching. It does not stop a store from changing its price or selling out, and it gives you no right to buy at any price we report.

4.3 We may miss changes, and notifications may be late or lost. We detect a change only when we next check the store and only if the store's page or feed shows it to us. Short-lived changes can fall between our checks. Notifications travel through email providers, push services, carriers and your device settings that we do not control, so they can be delayed, filtered, or never arrive. We do not guarantee that any change will be detected, detected in time, or delivered to you, and we are not responsible for a purchase you did or did not make because of a notification's timing or content.

4.4 Your control. You choose what you watch, and you can pause or remove any watch in one step. We send only the notifications you configured, plus the service messages described in Section 12. Notifications may incur data or message charges from your carrier.

5. Size and fit predictions are estimates

ZETO uses the sizes you give us (the labels on clothes you own or wear, not body measurements) to filter what you see, and may predict how an item or brand will fit you. Every size match and fit prediction is an estimate based on incomplete information: store size charts that vary, may be wrong, or may be missing; how brands cut their garments; and what you and other members have told us. It is not a guarantee that an item will fit, and it does not replace the store's own size guide, which controls. We are not responsible for the cost of an item that does not fit, for return shipping, or for a store's return policy.

6. Affiliate links and sponsored placements

6.1 Affiliate links. Many links from ZETO to a store or marketplace are affiliate links: if you buy after following one, we may be paid a commission by the seller or its affiliate network. This costs you nothing extra. We label affiliate links in the Service. Whether a link pays us a commission never affects what we show you, the order we show it in, or which offers we rank as good: our ranking and filters never read commission rates or affiliate status.

6.2 Sponsored placements. We do not show advertising today. If we ever show a placement a store or brand has paid for, it will be labelled "Sponsored" where it appears, and it will pass the same size, availability and relevance filters as everything else — a paid item that does not fit you or is out of stock is not shown. A sponsored placement is the sponsor's message, not our recommendation.

6.3 Marketplace features (reserved). We may in future let members list items for sale on ZETO and pay to promote listings. Those features will have their own terms, which will be presented before you use them. Nothing in these Terms creates them.

7. Eligibility, invitations and accounts

7.1 You must be 18 or older, able to form a binding contract, and located in the United States. The Service is offered to and directed at people in the United States; we make no representation that it is appropriate or available elsewhere, and if you use it from elsewhere you do so on your own initiative and are responsible for local law.

7.2 Invitations. Access is currently by invitation. We may open, close, limit or change access at any time, decline any sign-up, and set conditions for invitations (for example, how many you may send). Invitations are personal: you may not sell, auction, advertise or mass-distribute them, use them to create accounts you control, or misrepresent who you are to the person you invite.

7.3 Sign-in providers. You sign in with Google or Apple. Their terms and privacy policies govern your use of those services; we receive from them only what our Privacy Policy describes. You may use an Apple "Hide My Email" relay address. If your provider account is closed or inaccessible, you may lose access to ZETO; write to us and we will help where we can.

7.4 One person, one account. Your account is yours alone. Keep your sign-in provider account secure and tell us at support@zeto.app if you think someone else has used your ZETO account. You are responsible for activity under your account until you tell us.

7.5 Accurate information. Sizes, profile details and anything else you enter should be yours and accurate. You may keep a profile for someone you shop for (a child or partner, for example) if you have their permission and are responsible for it.

7.6 Deactivation, deletion and recovery. You can deactivate your account (it is hidden and all processing stops, but your data is kept until you return and restore it) or delete it in the app under You → Account, at https://zeto.app/account/delete, or by writing to support@zeto.app. Deletion is reversible for 30 days by signing in and confirming; after that it is permanent and cannot be undone by us. Deleting your account ends your Pro access immediately. A Pro subscription bought through the Apple App Store or Google Play keeps billing until you cancel it there; see Section 9.9.

7.7 Suspension and termination by us. We may suspend or terminate your access, remove content, or limit features if we reasonably believe you have broken these Terms, are using the Service in a way that harms it or other people, or if we are required to by law, a platform we depend on, or a store's lawful demand. Where we can, we will tell you why and how to respond. We may also discontinue the Service or any part of it; if we discontinue a paid feature you have paid for, Section 9.8 applies. On termination, your right to use the Service ends; Sections 3, 4, 5, 10, 13, 14, 15, 16 and 18 survive.

8. Complimentary plans

Some accounts receive Pro features free of charge — for example testers, friends of the company, or people we invite. A complimentary plan is a gift: it is not a subscription, it needs no payment method, it never converts into a paid plan or a charge without your going through checkout yourself, and we may end or change it at any time on notice to you. Section 9 does not apply to a complimentary plan.

9. Pro subscriptions

Please read this section carefully. It describes an automatically renewing charge.

9.1 What Pro is. Pro is a paid plan that adds capacity to your account (for example, more watches). What Pro includes is listed on the Pro page at the time you buy. Pro never changes which deals you see, their order, or their prices — everyone sees the same listings; Pro members can do more with them.

9.2 Price and billing period. Pro is billed once every 12 months, in U.S. dollars, at the annual price shown on the Pro page and at checkout when you subscribe, plus any sales tax we are required to collect. We accept cards and Link through Stripe, our payment processor, and we do not see or store your full card number.

9.3 AUTOMATIC RENEWAL. PRO RENEWS AUTOMATICALLY EVERY 12 MONTHS AT THE ANNUAL PRICE SHOWN AT CHECKOUT, CHARGED TO YOUR PAYMENT METHOD ON THE RENEWAL DATE, UNTIL YOU CANCEL. CANCEL ANY TIME IN SETTINGS → PLAN; CANCELLING STOPS THE NEXT RENEWAL AND YOU KEEP PRO UNTIL THE END OF THE PERIOD YOU ALREADY PAID FOR. FOUNDING-PRICE MEMBERS KEEP THEIR PRICE FOR AS LONG AS THEY STAY CONTINUOUSLY SUBSCRIBED. You agree to these renewal terms separately, by ticking an unticked box at checkout, before we charge you. We send you a confirmation email with these terms when you subscribe, a reminder with the renewal date, the total renewal cost and how to cancel at least 30 days before each renewal, and a confirmation when you cancel.

9.4 How to cancel. Go to Settings → Plan and choose Cancel; you can do the whole thing online, in the same place you subscribed, with no call, chat or retention offer. You may also cancel by writing to support@zeto.app. Cancellation takes effect at the end of your current paid period; you keep Pro until then and are not charged again. If you subscribed through the Apple App Store or Google Play, cancel in your App Store or Google Play subscription settings (Section 9.10).

9.5 Founding price. If the Pro page offered a founding price when you subscribed, that price is yours for as long as you stay continuously subscribed, meaning your Pro subscription has not ended. If a payment fails, your subscription is not treated as ended while we retry it and, if it does end for any reason, you have 30 days from the end of your last paid period to resubscribe at your founding price; after that the current price applies. A founding price is not transferable and is not affected by a general price change under 9.6.

9.6 Price changes. We may change the price of Pro for future periods. If we do, we will tell you by email at least 30 days before the first renewal at the new price, the change will take effect only at that renewal, and you can cancel before it to avoid it. Continuing past the renewal date after that notice means you accept the new price. Founding-price members are not affected while continuously subscribed.

9.7 Refunds. If you are not happy with Pro, write to support@zeto.app within 14 days of your first charge and we will refund it in full, no reason needed. Otherwise charges, including renewals, are non-refundable and we do not pro-rate a cancellation, except where the law of your state requires a refund or where 9.8 applies. Nothing here limits any refund right the law gives you.

9.8 If we end or materially reduce Pro. If we discontinue Pro, or remove a feature that was listed on the Pro page when you bought it, and you cancel because of that, we will refund the unused part of your current period pro rata.

9.9 Account deletion and Pro. Deleting your account ends Pro immediately, and the rest of the period you paid for is not refunded. If you want to use the time you have paid for, cancel first (Section 9.4) and delete your account after the period ends. If you subscribed through the Apple App Store or Google Play, deleting your ZETO account does not cancel that subscription — cancel it in your App Store or Google Play settings first, or Apple or Google will keep billing you (Section 9.10).

9.10 Subscriptions bought through the Apple App Store or Google Play. If you subscribe inside the iPhone or Android app, the purchase is made from Apple or Google, is billed by them under their terms, renews and is cancelled through their subscription settings, and any refund is decided by them under their policies — we cannot cancel or refund an App Store or Google Play purchase for you. Their prices may differ from the price on zeto.app. Pro bought anywhere works on all of your devices.

9.11 Taxes. Prices exclude sales tax unless the checkout says otherwise. Where we are required to collect sales tax (today, on sales to Utah addresses), it is shown at checkout and added to the charge.

9.12 Failed payments. If a renewal payment fails we will tell you and retry for about two weeks; Pro continues during the retries. If payment still fails, your subscription ends, your account returns to the free plan, and any watches over the free limit are paused — never deleted — until you subscribe again.

10. Acceptable use

You agree not to, and not to help anyone else to:

• access the Service, or collect anything from it, by any automated means (scrapers, bots, scripts, headless browsers, or a program calling our API) other than through the interfaces we publish for that purpose and within our published robots.txt and rate limits; a block, rate limit or written request from us to stop is a refusal of access;
• copy, republish, resell, sublicense or commercially exploit the Service or any data we present, including prices, listings, images, watch results or notifications, other than sharing individual items with people you know through the features we provide;
• reverse engineer, decompile or attempt to extract the source code, models or data sets behind the Service, except to the extent applicable law expressly permits it despite this term;
• interfere with the Service or its security, probe or test it for vulnerabilities without our written permission, circumvent access controls, rate limits or usage caps, or impose an unreasonable load on it;
• create accounts by automated means, hold more than one account, use another person's account, or misrepresent who you are;
• sell, trade or mass-distribute invitations, farm invitations to obtain benefits, or use invite or referral features to send messages to people who have not asked to hear from you;
• use the Service to send spam, to harass anyone, or to collect information about other members;
• use the Service for anything unlawful, or in a way that breaks the terms of a store, marketplace, sign-in provider or app store you reach through it; or
• misrepresent ZETO, our relationship with any store or brand, or the source of anything you obtained through the Service.

We may investigate suspected misuse, rate-limit or block traffic, and take the actions in Section 7.7.

11. Intellectual property and licences

11.1 Ours. The Service — its software, design, text, logos, the ZETO name and mark, our product identity and matching data, our derived statistics, and everything else we create — belongs to ZETO Group LLC or our licensors and is protected by copyright, trademark and other laws. We give you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service, on devices you own or control, for your own non-commercial shopping. That is the only right you get. All other rights are reserved.

11.2 Theirs. Store names, brand names, logos, product images and descriptions belong to the stores, brands and sellers that own them. We show them to identify the item and the store that sells it, and to link you there. Nothing on ZETO implies that a store or brand sponsors, endorses or is affiliated with ZETO unless we say so.

11.3 Copyright complaints (DMCA). If you believe material available through the Service infringes your copyright, send a notice to our designated agent: ZETO Group LLC, Attn: Copyright Agent, 7533 S Center View Ct, Ste R, West Jordan, UT 84084, dmca@zeto.app. Your notice must include the information 17 U.S.C. §512(c)(3) requires: your physical or electronic signature; identification of the copyrighted work; identification of the material and where it is on the Service (a URL); your address, telephone number and email; a statement that you have a good-faith belief the use is not authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner. We remove or disable access to material identified in a valid notice, tell the person who provided it where we can, accept counter-notices under §512(g), and terminate the accounts of repeat infringers. Knowingly misrepresenting that material is infringing can make you liable for damages under §512(f).

11.4 Feedback. If you send us ideas, suggestions or feedback, you agree we may use them without restriction or payment to you; you keep any rights you have in them.

12. Your content and our communications

12.1 What you give us. Today the content you provide is small: your sizes, who you shop for, the stores you follow, your watches and saved items, your home area if you set one, a note on an invitation link, and the name your sign-in provider gives us. You own it. You grant us a non-exclusive, worldwide, royalty-free licence to store, process, display to you (and, for an invitation, to the person you invite) and use it to operate, secure and improve the Service, as described in the Privacy Policy, for as long as you keep it on ZETO and as the Privacy Policy describes after that. You may remove or change it at any time.

12.2 Reviews and listings (reserved). If we add reviews, comments or seller listings, we will present separate terms and moderation rules before you can post. Nothing in these Terms restricts your right to review ZETO, or to say what you think of us, anywhere.

12.3 Service messages. We send account and billing messages you cannot turn off while you have an account or a subscription: subscription confirmations, renewal reminders, cancellation and payment-failure notices, security notices, and notices of changes to these Terms. Every other email — including the weekly picks email, which is on by default and shown to you at sign-up — has a one-click unsubscribe and can be turned off in Settings. You consent to receive these communications electronically at the email address on your account, and you agree that an electronic record satisfies any requirement that a notice be in writing.

13. DISCLAIMER OF WARRANTIES

THE SERVICE, AND ALL INFORMATION, PREDICTIONS, NOTIFICATIONS AND CONTENT PROVIDED THROUGH IT, ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, ZETO GROUP LLC DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, TIMELINESS AND UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THAT: WE DO NOT WARRANT THAT ANY PRICE, DISCOUNT, SIZE, AVAILABILITY, IMAGE OR DESCRIPTION IS ACCURATE, CURRENT OR COMPLETE; THAT ANY WATCH WILL DETECT A CHANGE OR THAT ANY NOTIFICATION WILL ARRIVE, OR ARRIVE IN TIME; THAT ANY SIZE OR FIT PREDICTION IS CORRECT; OR THAT ANY STORE, MARKETPLACE, SELLER OR ITEM IS RELIABLE, SAFE, AUTHENTIC OR LAWFUL. ZETO IS NOT RESPONSIBLE FOR THE CONTENT, POLICIES OR CONDUCT OF ANY THIRD-PARTY SITE, STORE, MARKETPLACE, SELLER, SIGN-IN PROVIDER, APP STORE OR PAYMENT PROCESSOR.

Some states do not allow the exclusion of implied warranties, so some of the above may not apply to you. Nothing in these Terms takes away a right you have under law that cannot be waived by contract, including under the Utah Consumer Sales Practices Act or your own state's consumer protection law.

14. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) ZETO GROUP LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, SAVINGS, BARGAIN, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, INCLUDING FROM A PRICE, DISCOUNT OR AVAILABILITY THAT WAS WRONG OR OUT OF DATE, A CHANGE WE DID NOT DETECT, A NOTIFICATION THAT WAS LATE OR DID NOT ARRIVE, A PREDICTION THAT WAS WRONG, OR A PURCHASE YOU MADE OR MISSED, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (ii) FIFTY U.S. DOLLARS ($50).

These limits do not apply to liability that cannot be limited by law, including liability for fraud, for wilful misconduct, for gross negligence where your state does not allow it to be limited, for death or personal injury caused by our negligence, or under a consumer protection statute that forbids the limitation. Some states do not allow the limitation of incidental or consequential damages, so some of the above may not apply to you. Each provision of Sections 13 and 14 is intended to be separate; if one is unenforceable, the others still apply.

15. Your responsibility to us

If a third party brings a claim against ZETO Group LLC because you broke these Terms, misused the Service, infringed someone's rights through it, or broke the law, you agree to reimburse us for the losses, costs and reasonable attorney fees the claim causes us. This does not apply to the extent the claim was caused by our own breach or misconduct, and it does not apply to ordinary consumer use of the Service in accordance with these Terms. We will tell you about any such claim promptly and let you take part in the defence.

16. Governing law, disputes and arbitration

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION OF MOST DISPUTES INSTEAD OF A JURY TRIAL OR CLASS ACTION, AND IT TELLS YOU HOW TO OPT OUT.

16.1 Governing law. These Terms and any dispute between you and ZETO are governed by the laws of the State of Utah and the Federal Arbitration Act, without regard to conflict-of-law rules — except that this choice does not deprive you of the protection of any consumer law of the state where you live that cannot be waived by contract.

16.2 Talk to us first. Before starting an arbitration or a lawsuit, you agree to send a written notice of dispute to support@zeto.app or to our postal address in Section 1, describing the problem and what you want, with your account email. We will do the same if we have a claim against you. You and we agree to try in good faith to resolve the dispute informally for 60 days after the notice is received. Statutes of limitation are paused during those 60 days.

16.3 Small claims. Either of us may bring an individual claim in small claims court in your county of residence or in Salt Lake County, Utah, instead of arbitration, as long as it stays in small claims court and stays individual.

16.4 Agreement to arbitrate. If we cannot resolve a dispute informally, you and ZETO agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service — including whether it is arbitrable, but excluding the enforceability of the class-action waiver in 16.6, which a court decides — will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (available at adr.org). The arbitrator may award the same individual relief a court could, including injunctive relief in your favour to the extent your individual claim requires it. The arbitration will be held by video or telephone, or on documents alone if you prefer, or in person in the county where you live if you ask. Judgment on the award may be entered in any court with jurisdiction.

16.5 Fees. If you start an arbitration, you pay only the AAA consumer filing fee, and if that fee is more than the filing fee of the small claims court in your county, we will pay the difference. We pay all other AAA and arbitrator fees. Each side pays its own attorney fees, except that (a) the arbitrator may award you your reasonable attorney fees where a law would allow a court to, and (b) the arbitrator may award us our fees only if the arbitrator finds your claim was frivolous or brought for an improper purpose.

16.6 CLASS ACTION WAIVER. YOU AND ZETO EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of different people or preside over any form of class or representative proceeding without the written consent of everyone affected. If a court decides that this waiver is unenforceable as to a particular claim or request for relief, then that claim or request — and only that one — must be brought in court under 16.9, and the rest of the dispute stays in arbitration; the parties agree that a class or representative proceeding will not be arbitrated under any circumstances.

16.7 Many similar claims. If 25 or more arbitration demands raising similar issues are filed against us by the same or coordinated counsel, the AAA's Mass Arbitration Supplementary Rules and fee schedule apply, and the parties agree to cooperate with the AAA to resolve the demands efficiently, including by staged proceedings. A decision in one case is not binding on anyone who was not a party to it; nothing in this section requires a claimant to accept a result from a case they were not part of, or limits any claimant's right to a hearing on their own claim.

16.8 30-DAY RIGHT TO OPT OUT. You may reject this arbitration agreement (16.4 through 16.7) by emailing support@zeto.app from your account email, or by writing to our postal address in Section 1, within 30 days after you first accept these Terms (or, if we later change this section materially, within 30 days after we notify you of the change), stating your name, your account email and that you opt out of arbitration. Opting out does not affect any other part of these Terms and has no effect on your account or your price. If you opt out, disputes are resolved under 16.9.

16.9 Courts. Any dispute that is not subject to arbitration — because you opted out, because it is in small claims court, or because a court has found 16.4 or 16.6 unenforceable as to that dispute — will be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and you and we consent to their personal jurisdiction, except that you may bring an individual claim in the courts of the state where you live if the law of that state gives you that right regardless of this clause.

16.10 Changes to this section. If we change this Section 16, the change applies only to disputes that arise after the change takes effect, and we will notify you and give you a new 30-day opt-out window before it applies to you. Changes to this section never apply to a dispute you have already told us about under 16.2.

16.11 Survival and severability. This section survives termination of your account or these Terms. Except as stated in 16.6, if any part of this section is found unenforceable, the rest remains in effect.

17. Changes to these Terms

17.1 Versions. Each version of these Terms has a version number and an effective date at the top, and we keep every past version available at https://zeto.app/terms. When you accept the Terms — at sign-up, at checkout, or when we ask you to accept a new version — we record which version you accepted, and that version is the one that governs until you accept a later one.

17.2 How we change them. We may revise these Terms. For a change that materially affects your rights or obligations — including a change to Section 9 (subscriptions), Section 14 (liability) or Section 16 (disputes) — we will tell you at least 30 days before it takes effect, by email to your account address and by a notice in the Service, and where the law or this document requires it we will ask you to accept the new version before it applies to you. For other changes (clarifications, new features, corrections) we update the page and its version and date. If you keep using the Service after a change takes effect, you accept it; if you do not agree, stop using the Service and, if you have Pro, cancel it — a material change to Section 9 that you reject entitles you to cancel and receive a pro-rata refund of the unused part of your current period.

17.3 No retroactive changes. A change never applies to a dispute that arose, or a charge that was made, before it took effect.

18. General terms

• Entire agreement. These Terms, the Privacy Policy, and any feature-specific terms we present to you are the whole agreement between you and ZETO about the Service.
• Third-party beneficiaries. Except as stated in Section 19, there are none.
• Assignment. You may not assign or transfer these Terms or your account. We may assign them to a successor to our business on notice to you; your rights are unchanged.
• No waiver; severability. Our not enforcing a term is not a waiver of it. If any provision is unenforceable, it is limited to the minimum extent necessary and the rest stays in force.
• Force majeure. We are not responsible for delays or failures caused by events outside our reasonable control, including outages at stores, marketplaces, sign-in providers, payment processors, hosting or delivery providers.
• Export and sanctions. You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties.
• Notices. We send notices to the email address on your account. You send notices to support@zeto.app or to ZETO Group LLC, 7533 S Center View Ct, Ste R, West Jordan, UT 84084.
• California residents. Under Cal. Civ. Code §1789.3: the provider of the Service is ZETO Group LLC, 7533 S Center View Ct, Ste R, West Jordan, UT 84084, telephone (801) 609-4340, email support@zeto.app. The only charge for the Service is the Pro subscription described in Section 9. Complaints may be sent to support@zeto.app. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
• Language. These Terms are written in English; any translation is for convenience only.

19. Terms for the iPhone and Android apps

19.1 App stores. The apps are distributed through the Apple App Store and Google Play. Your download and use of an app is also subject to Apple's or Google's own terms, and to the licence Apple's Licensed Application End User License Agreement grants you for the iOS app. If those terms conflict with these Terms on a matter about the app itself, theirs control for that matter.

19.2 Apple. These Terms are between you and ZETO Group LLC only, not Apple. Apple is not responsible for the app or its content. The licence to the iOS app is a non-transferable licence to use it on Apple-branded products you own or control, as permitted by the App Store usage rules. ZETO, not Apple, is solely responsible for maintenance and support of the app, for any product warranty (to the extent not disclaimed in Section 13 — if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app, if any, and has no other warranty obligation), for addressing any claim by you or a third party relating to the app or your possession or use of it (including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and consumer-protection or similar claims), and for the investigation, defence, settlement and discharge of any claim that the app infringes a third party's intellectual property. You must comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the iOS app and may enforce them against you. Questions, complaints and claims about the app go to ZETO at the contact details in Section 1.

19.3 Google. Google is not a party to these Terms and has no responsibility or liability for the app under them; Google's terms govern your purchase and Google's refund policy governs refunds of purchases made through Google Play.

Versions

• Version v1 · Effective September 26, 2026